RNS
FY21 Financial Results to 31 March 2021 DownloadPresentation
FY21 Financial Results to 31 March 2021 DownloadPresentation Transcript
FY21 Financial Results to 31 March 2021 Download“It’s been a step change year for AO in which we’ve achieved significant strategic, operational and financial progress. The early and bold investments we made in capacity, infrastructure and people returned increased revenues by 62%, and grew profit by 191% across the Group. Most importantly, we rose to the challenge for the people who matter most, our customers, and we relished the opportunity to impress two million more of them in the period. ”
John Roberts, Founder & CEO
- Total Group Revenue
- +62% | £1,661m
- UK
- +59% | £1,435m
- Germany
- +81% | £226k
- Group Adjusted EBITDA
- +191% | £64m
- UK
- +68%
- Germany
- +83%
- Profit Before Tax
- +1,900% | £20m
- Basic EPS
- +1,676% | 3.73p
- Cash generated
- £60m
- Net debt (including lease liabilities)
- (70)% | £(28)m
Operational Highlights
- In the UK, Major Domestic Appliances (“MDA”) grew 61%
- Over 2m new customers welcomed to The AO Way during the year
- Over 1,200 new roles created across the business
- Net Promoter Score remains World Class ranked at 85 in the UK and 89 in Germany
- Strategic investment in expanded capacity in warehousing, vehicles and people to respond to the accelerated move to the digital environment
- Ambitious Value Creation Plan launched to all employees, giving every AOer the chance to share in exceptional growth