Board of Directors

Our Board is responsible for supervising the management of the business and approving the strategic direction of the Company and meets as often as is necessary to effectively conduct its business. You can find out more about our Directors and their relevant skills and experience below.

Geoff Cooper, Non-Executive Chairman

Appointment to the Board

1 July 2016

Relevant skills & experience

  • Over 25 years’ UK public company Board experience including Chair and Chief Executive Officer roles
  • Significant retail and customer-facing industry experience across the UK
  • Ability to steer Boards through high growth strategies and overseas expansion
  • Former Non-Executive Chairman of Bourne Leisure Holdings, Dunelm Group plc and Card Factory plc, and former Chief Executive Officer of Travis Perkins Plc
  • Member of the Chartered Institute of Management Accountants

Significant current external appointments

None

Committee membership

Geoff chairs the Nomination Committee

Independent

Yes

John Roberts, Chief Executive Officer

Appointment to the Board

2 August 2005 (AO Retail Limited 19 April 2000)

Relevant skills & experience

  • Co-founded the business over 20 years ago giving him thorough knowledge and understanding of the Group’s business
  • Extensive CEO experience: led the management team to successfully develop and expand the business during periods of challenging market conditions
  • Innovator and visionary lead
  • Significant market knowledge and understanding

Committee membership

John attends the Remuneration, Audit and Nomination Committees by invitation

Mark Higgins, Chief Financial Officer

Appointment to the Board

1 August 2015

Relevant skills & experience

  • Group Finance Director for four years prior to appointment as AO’s Chief Financial Officer
  • Senior finance roles held at Enterprise Managed Services Ltd and the Caudwell Group
  • Member of the Chartered Institute of Management Accountants

Committee membership

Mark attends the Remuneration, Audit and Nomination Committees by invitation.

Chris Hopkinson, Non-Executive Director

Appointment to the Board

12 December 2005

Relevant skills & experience

  • Former City Financial Analyst
  • Significant industry experience
  • Holds a Masters degree in Logistics

Significant current external appointments

Executive Director of Clifton Trade Bathrooms Ltd

Committee membership

Chris is a member of the Nomination Committee and People Champion

Independent

No

Shaun McCabe, Non-Executive Director

Shaun McCabe Picture

Appointment to the Board

25 July 2018

Relevant skills & experience

  • ICAEW chartered accounts a strong mix of knowledge of consumer focused businesses and digital expertise
  • Significant international, finance and general management experience
  • Previous senior positions held at several online market leaders including, chief financial officer for Trainline PLC, international Director at ASOS Plc and vice president, chief financial officer for Amazon Europe

Significant current external appointments

Chief Financial Officer for boohoo group plc

Committee membership

Shaun is Chairman of the Audit Committee and a member of the Remuneration Committee

Independent

Yes

Peter Pritchard, Non-Executive Director

Peter Pritchard Picture

Appointment to the Board

01 October 2022

Relevant skills & experience

  • Significant consumer and broad operational experience
  • Previous chief executive officer at Pets at Home plc and held other senior positions at several of the UK’s best-known retail brands including Wilkinson Stores Limited, Asda/Walmart stores Inc, J Sainsbury plc and M&S plc

Significant current external appointments

Non-executive Director at Motability Operations Group plc

Committee membership

Peter is Chairman of the Remuneration Committee and a member of the Audit and Nomination Committees

Independent

Yes

Sarah Venning, Non-Executive Director

Appointment to the Board

1 November 2022

Relevant skills & experience

  • Significant experience in digital and IT fields across retail, hospitality and transport sectors having worked previously at John Lewis Partnership and BAA.
  • Experience in digital transformation and information technology

Significant current external appointments

Global Chief Digital Officer at Pret A Manger

Committee membership

Sarah is a member of the Audit and Remuneration Committees

Independent

Yes