Interim Results 2022

The presentation from our Founder & CEO, John Roberts and Mark Higgins, CFO, is available to watch here.

FY21 Annual Report

Our Annual Report for year ending 31 March 2021 has just been published here.

FY21 Full Year Results

Our Founder & CEO, John Roberts and Mark Higgins, CFO, answered questions from investors following the main presentation of our results. You can watch both here.

AO World at a Glance

Who are we and what do we do?

We sell major and small domestic appliances and consumer electronics in the UK and Germany and deliver them via our in-house logistics business and carefully selected third parties.

We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.

We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.

Over 4,400 employees across the UK and Germany

Around 14,000 deliveries a day

Recycling the equivalent of 5 Eiffel Towers

Over 10 million customers

Where we operate

We operate across two countries: UK and Germany.

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