FY19 Results

Explore our FY19 Results and Strategy

Click here for Declan Curry interviewing our CEO and CFO

We are AO

Our purpose is to have the happiest customers by relentlessly striving for a better way…

… by creating a human business…

Ask anyone who works for us and they’ll tell you about the incredible bunch of people you’ll find here. We treat everyone – from customers to each other – with respect. After all, we’re all made of the same stuff, right?

…and rolling our sleeves up to get things done.

We’re always striving to make things as wonderful as possible. Whether that’s researching and buying one of our products, a first day of work, or waving off a delivery driver with a big smile. If there’s a better way to do something, we’ll find it. And if we can’t find it, we’ll invent it.

AO World at a Glance

Who are we and what do we do?

We sell major and small domestic appliances and consumer electronics in the UK, Germany and the Netherlands and deliver them via our in-house logistics business and carefully selected third parties.

We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.

We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.


Over

2,750

Employees

Over

1.8m

Washing machines sold

Up to

100

Fridges recycled an hour

Over

7.8m

Deliveries made

Where we operate

We operate across three countries: UK, Germany and the Netherlands.

Latest News

Find out what's been going on in and around AO recently

AO World PLC Final Results for the Year Ended 31 March 2019

AO World PLC Final Results for the Year Ended 31 March 2019

AO World plc (“the Group” or “AO”), a leading European online electrical retailer, today announces its audited financial results for the year ended 31 March 2019. Financial Highlights: Continued revenue growth in both the UK and Europe with total revenue for the...

AO and L Marks launch global search for tech start-ups

AO and L Marks launch global search for tech start-ups

The online electricals store, AO, in partnership with L Marks, has today announced a global search for the next digital disruptors who will make online shopping easier and faster for its customers. In the first such programme of its kind from a pureplay retailer, the...

Will my new TV fit? AO.com’s augmented reality will help

Will my new TV fit? AO.com’s augmented reality will help

Forget tape measures, the online electricals store, AO.com, today launched cutting-edge augmented reality so that customers can see what a product will look like and if it will fit in their homes.  Augmented reality, which is being introduced on product pages across...

AO launches its biggest ever I.T. recruitment drive

AO launches its biggest ever I.T. recruitment drive

The online electricals store, AO.com, has pushed the button on recruiting over 50 new I.T. roles across its Bolton and Manchester offices over the next 12 months. In its biggest ever I.T. recruitment drive since it was founded in 2000, AO is looking for everything...

AO Let’s Go!