AO World at a Glance
We sell major and small domestic appliances and consumer electronics in the UK and Germany and deliver them via our in-house logistics business and carefully selected third parties.
We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.
We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.
Over
3,000
employees across the UK and Germany
Around
72,000
deliveries a week
Recycling over
700,000
fridges per annum
Over
8 million
customers
Where we operate
We operate across two countries: UK and Germany.
Latest News
Find out what's been going on in and around AO recently
AO expansion sparks Cheshire recruitment drive
Online electricals retailer AO has announced it is to recruit 250 new roles at its logistics hub in Crewe and open a new 115,000 sq ft warehouse in Stafford. The huge recruitment drive has been launched to manage the sustained demand created by customers turning to AO...
AO Business appoints new housebuilder lead
AO Business has announced a new lead for their housebuilder team. John Farnham, previously National Account Manager for the B2B division of AO.com, has been promoted to the leading position, after a successful first year for AO Business in the competitive...
FY20 Full Year Results – A year of change and transition towards One AO
Today we announced our financial results for the year ended 31 March 2020 (“FY20”). John Roberts, AO Founder and Chief Executive Officer, said: “I’m pleased that we have made substantial progress, closing the year in good shape after getting AO fit and focused on the...
AO expands logistics operation with new warehouse opening
Online electricals retailer, AO has opened a new distribution warehouse in Crewe, its third in the town, to make sure its growing number of customers get what they need when they need it. The new warehouse adds a further 110ksq ft of distribution space giving AO just...
AO research reveals Over 55s are more likely to recycle than Generation Z
18 to 24 year olds are the least likely to recycle common household products such as cans, bottles, plastics and paper, according to a recent report by online electricals retailer AO. Although Generation Z are often viewed as leaders pushing for global environmental...