AO World at a Glance
Who are we and what do we do?
We sell major and small domestic appliances and consumer electronics in the UK and deliver them via our in-house logistics business and carefully selected third parties.
We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.
We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.
UK Trustpilot 4.6/5 rating
Over £1bn in product sales
Plastic Plant can process 25,000 tons of plastic p/a
Over 11.3 million customers
Latest News
Find out what's been going on in and around AO recently
Watch: Recycling the AO way
Hundreds and thousands of electricals are dumped illegally in the UK every year. Most of them could be reused or recycled. But even when...
New AO sponsorships will make sport accessible for almost half a million kids in the next five years
AO – the UK’s most trusted major electricals retailer – has announced further investment in growing its brand through commercial...
AO sales manager helps elderly couple who mistakenly turned up at office building in search of tumble dryer
When an elderly couple turned up at AO’s Bolton offices, after struggling to buy a new tumble dryer online, an assistant sales manager...