AO World at a Glance
We sell major and small domestic appliances and consumer electronics in the UK, Germany and the Netherlands and deliver them via our in-house logistics business and carefully selected third parties.
We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.
We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.
Over
3,000
Employees
Over
1.8m
Washing machines sold
Up to
100
Fridges recycled an hour
Over
7.8m
Deliveries made
Where we operate
We operate across three countries: UK, Germany and the Netherlands.
Latest News
Find out what's been going on in and around AO recently
AO announces new logistics partnership with Aldi
Online electricals retailer AO has today announced that it has partnered with the UK’s fastest growing supermarket / fifth largest supermarket* Aldi, to begin delivering Specialbuys products ordered online by its customers that require home delivery. AO has a wealth...
UK’s First Mobile Phone ‘Slow Lane’ Created for Distracted Walkers
Research reveals increase in distracted pedestrians bumping into each other because they’re engrossed by their phone – with 75% of Brits saying they are guilty of this. 59% of the population think that people spend too much time looking down at their phones in public...
AO launches cheaper and simpler way to buy mobile phones
No stores means lower prices AO boss believes AO Mobile is a “gamechanger” for customers Mobile phone customers today got a new, cheaper choice with a simpler way to buy following the launch of www.ao-mobile.com, from AO - the online electricals store. Customers are...
AO Recycles Millionth Fridge
Online electricals retailer, AO today celebrated the recycling of its millionth fridge, at its state-of the-art fridge recycling facility in Telford. With the majority of these fridges being collected from AO customer homes, when they have a new appliance delivered,...
Fly tipping epidemic: nearly 50,000 white goods illegally dumped in England last year
AO.com has launched a £20 ‘Collect and Recycle service’ to give people certainty about where their unwanted electricals end up Using freedom of information requests, AO.com found that there were 46,927 cases of white goods being fly tipped in the UK Leeds came out on...