FY19 Results

Explore our FY19 Results and Strategy

Click here for Declan Curry interviewing our CEO and CFO

We are AO

Our purpose is to have the happiest customers by relentlessly striving for a better way…

… by creating a human business…

Ask anyone who works for us and they’ll tell you about the incredible bunch of people you’ll find here. We treat everyone – from customers to each other – with respect. After all, we’re all made of the same stuff, right?

…and rolling our sleeves up to get things done.

We’re always striving to make things as wonderful as possible. Whether that’s researching and buying one of our products, a first day of work, or waving off a delivery driver with a big smile. If there’s a better way to do something, we’ll find it. And if we can’t find it, we’ll invent it.

AO World at a Glance

Who are we and what do we do?

We sell major and small domestic appliances and consumer electronics in the UK, Germany and the Netherlands and deliver them via our in-house logistics business and carefully selected third parties.

We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.

We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.


Over

3,000

Employees

Over

1.8m

Washing machines sold

Up to

100

Fridges recycled an hour

Over

7.8m

Deliveries made

Where we operate

We operate across three countries: UK, Germany and the Netherlands.

Latest News

Find out what's been going on in and around AO recently

AO launches cheaper and simpler way to buy mobile phones

AO launches cheaper and simpler way to buy mobile phones

No stores means lower prices AO boss believes AO Mobile is a “gamechanger” for customers Mobile phone customers today got a new, cheaper choice with a simpler way to buy following the launch of www.ao-mobile.com, from AO - the online electricals store. Customers are...

AO Recycles Millionth Fridge

AO Recycles Millionth Fridge

Online electricals retailer, AO today celebrated the recycling of its millionth fridge, at its state-of the-art fridge recycling facility in Telford. With the majority of these fridges being collected from AO customer homes, when they have a new appliance delivered,...

AO World PLC Final Results for the Year Ended 31 March 2019

AO World PLC Final Results for the Year Ended 31 March 2019

AO World plc (“the Group” or “AO”), a leading European online electrical retailer, today announces its audited financial results for the year ended 31 March 2019. Financial Highlights: Continued revenue growth in both the UK and Europe with total revenue for the...

AO Let’s Go!