Annual Report 2024

Our Annual Report for year ending 31 March 2024 has been published here.

AO World FY24 Financial Results

Today we announced our financial results for the financial year ended 31 March 2024. You can view more information about them here.

AO World at a Glance

Who are we and what do we do?

We sell major and small domestic appliances, mobile phones (including contracts) and consumer electronics in the UK and deliver them via our in-house logistics business and carefully selected third parties. 

We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.

We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.

UK Trustpilot 4.8/5 rating

Over 3% adjusted PBT

Over 7,000 products

Over £1bn revenue

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