AO customers reviewing their orders on Trustpilot in October 2026 called AO membership “worth every penny”, “a no-brainer” and “well worth...
General press enquiries
Email: pressoffice@ao.com
Telephone: 01204 672 504 – this number is intended for use by journalists who have questions or are planning stories about AO. For general enquires please call 01204 672 400. For anything relating to an order please call 0333 0156 874 or via ao.com
Tweet us: @aopressoffice
musicMagpie press enquiries
Email: magpie.pressoffice@ao.com
Telephone: 01204 672 504
Latest News
Find out what’s been going on in and around AO recently
Is AO membership worth it?
AO membership costs £39.99 a year. Customers who bought fridge freezers and other large appliances and reviewed AO on Trustpilot in...
What do customers say about AO delivery? Trustpilot reviews from October 2026
AO customers reviewing deliveries of washing machines, fridge freezers, cookers and other large appliances on Trustpilot in October 2026...
Does AO still Price Match during Black Friday?
AO’s Price Match Guarantee continues during Black Friday, including eligible promotional sales and discount codes. For eligible purchases...
What happens to my old fridge when it’s taken away for recycling?
When AO collects your old fridge, it is taken to AO’s specialist recycling facility, where it is safely broken down so that materials can...
Can AO collect my old fridge or fridge freezer?
Yes, AO can collect and recycle your old fridge, freezer or fridge freezer, even if you haven’t bought a new appliance from us. AO offers...
What should you do with your fridge freezer during a power cut?
During a power cut, keep your fridge and freezer doors closed as much as possible. A closed fridge can keep food cold for around four...
What do AO customers say? Trustpilot reviews praise delivery teams for great customer service
AO customers have praised AO’s “friendly and professional” delivery drivers for their speed of delivery, helpful problem solving abilities...
AO completes acquisition of specialist photography retailer Jessops
AO, the UK's most trusted electrical retailer, has completed the acquisition of Jessops, a leading specialist photography retailer, from...